This Privacy Policy outlines how ClubHouse Casino Australia (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or use our website: https://casinoclubhouse-au.com.
1. Information We Collect
- Personal Data: Full name, email address, residential address, phone number, and date of birth.
- Financial Information: Payment method details and transaction history.
- Technical Data: IP address, browser type, device information, and access logs.
2. How We Use Your Data
We use your personal data for the following purposes:
- To verify your identity and age.
- To process deposits and withdrawals securely.
- To send important service-related communications.
- To personalise your user experience and promotions.
- To comply with legal obligations under Australian law.
3. Sharing Information
We do not sell or rent your data. However, we may share your information with:
- Payment providers and financial institutions to process transactions.
- Regulatory bodies if required by law.
- Third-party service providers under strict confidentiality agreements.
4. Cookies & Tracking
We use cookies to enhance your experience, remember preferences, and analyse traffic. You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
Your personal data is stored securely using encryption and advanced security technologies. Access is restricted to authorised personnel only.
6. Data Retention
We retain your information only as long as necessary for the purposes listed above or as required by law.
7. Your Rights
As an Australian user, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for marketing communications at any time.
- Request deletion of your account and data (subject to legal requirements).
8. Responsible Gambling
We support responsible gambling and offer tools like deposit limits, self-exclusion, and session reminders. For help, contact Gambling Help Online at www.gamblinghelponline.org.au.
9. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about our Privacy Policy, please contact our Data Protection Officer via email at [email protected].